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Kaiser Case Study (20 points)
The article Lessons in Strategic Leadership (Kaiser Study) outlines the problems faced and changes made
by Dr. Robert Pearl when he joined Kaiser. The article is a good example of using Kotter’s 8 steps to
implement change. key to success in DHA 809 is READING and FOLLOWING the syllabus. Step 1: Download the article from Moodle.
Step 2: Review the article and categorize each paragraph or section based on the step it represents.
Step 3: Use the article and your notes to take the quiz on Moodle.
Syllabus Attached for in-depth instructions, along with Article
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