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7062.1.1 : Demonstrate Professional Presence
The learner promotes a healthy work environment by demonstrating a professional presence that includes self-awareness characteristics.
7062.1.2 : Develop Mindfulness
The learner develops solutions and strategies that build positive relationships and promote mindfulness in the workplace.
7062.1.3 : Recommend Caring Communication Strategies
The learner recommends social communication strategies and technologies to promote a sense of caring and belonging.
7062.1.4 : Promote Joy in the Workplace
The learner applies the principles of improvement science to solve the problem of hostility in the workplace and initiate organizational change designed to promote health and joy in the workplace.
7062.1.5 : Produce Academic Writing
The learner implements the principles of academic writing to produce clear, concise, and evidence-based written communications.
INTRODUCTION
In this assessment, you will demonstrate competence in developing professional presence, promoting mindfulness in healthcare, establishing a social presence, and building a culture of workplace joy in your professional practice. These concepts are at the forefront of the healthcare movement and are recognized as essential to all disciplines of care, including nursing.
First, you will complete a mind map and a force field analysis to develop strategies designed to promote joy in the workplace. Then, you will review the social and emotional intelligence power skills—self-awareness, self-management, interpersonal communication, executive function, and social awareness. You will discuss how these power skills can be used to handle difficult workplace situations and implement joy in the workplace. You should reflect on how you can apply each power skill to address conflict and incivility in creating a culture of joy in work.
Finally, you will use your review and self-reflection of the social and emotional intelligence power skills to write a thoughtful reflection paper. The body of this paper should include what you learned from your reflection, mind map, and force field analysis.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The similarity report that is provided when you submit your task can be used as a guide.
You must use the rubric to direct the creation of your submission because it provides detailed criteria that will be used to evaluate your work. Each requirement below may be evaluated by more than one rubric aspect. The rubric aspect titles may contain hyperlinks to relevant portions of the course.
Tasks may not be submitted as cloud links, such as links to Google Docs, Google Slides, OneDrive, etc., unless specified in the task requirements. All other submissions must be file types that are uploaded and submitted as attachments (e.g., .docx, .pdf, .ppt).
Note: This task should be uploaded as a separate attachment or attachments and should not be included in the e-portfolio or submitted as a link.
A. Create a computer-generated mind map that identifies a main idea that contributes to or impedes joy in work and includes the following factors:
• three individual factors
• three team or department factors
• three organizational factors
Note: This assessment requires you to submit an original computer-generated diagram. You may use the software program of your choice. Save and submit your mind map as a PDF or Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.
Note: A “main idea” could be a concept, a strategy, or an idea.
B. Using the attached “Force Field Analysis Template,” complete a force field analysis that includes the following components:
• one recommendation of a social communication strategy or technology strategy for implementing the “Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work” (see Supporting Documents) in the workplace
• five facilitating forces for implementing the recommendation
• five restraining forces against implementing the recommendation
• one score for each of the ten identified forces
• one “Facilitating Forces Total Score”
• one “Restraining Forces Total Score”
• one “Force Field Analysis Total Score”
Note: This assessment requires you to complete the force field analysis using the “Force Field Analysis Template” in the Supporting Documents section. Save and submit your force field analysis as a PDF or Word document (i.e., DOC or DOCX). Using another file type may cause the file to be too large to submit.
C. Write a reflection paper (suggested length of 4-6 pages) discussing how to use social and emotional intelligence power skills to handle difficult workplace situations and implement joy in the workplace by doing the following:
1. Describe, using scholarly sources, how advanced professional nurses can manage difficult workplace situations by using each of the following social and emotional intelligence power skills:
• self-awareness
• self-management
• interpersonal communication
• executive function
• social awareness
2. Describe how you, as an advanced professional nurse, would use two of the social and emotional intelligence power skills in the workplace to achieve each of the following results:
• a professional presence
• enhanced mindfulness in healthcare
• a positive social presence to promote a sense of caring and belonging
• a culture of joy to solve the problem of incivility in the workplace and initiate organizational change
3. Discuss how you, as an advanced professional nurse leader, would implement the four steps from the “IHI Framework for Improving Joy in Work” in the workplace, including one strategy for each of the four steps.
Note: Refer to the IHI Framework for Improving Joy in Work, pages 8-15 in the Supporting Documents.
4. Include three or more scholarly sources in your reflection paper.
D. Acknowledge sources, using in-text citations and references, for content that is quoted, paraphrased, or summarized.
E. Demonstrate professional communication in the content and presentation of your submission.
File Restrictions
File name may contain only letters, numbers, spaces, and these symbols: ! – _ . * ‘ ( )
File size limit: 200 MB
File types allowed: doc, docx, rtf, xls, xlsx, ppt, pptx, odt, pdf, csv, txt, qt, mov, mpg, avi, mp3, wav, mp4, wma, flv, asf, mpeg, wmv, m4v, svg, tif, tiff, jpeg, jpg, gif, png, zip, rar, tar, 7z
RUBRIC
A:MIND MAP
NOT EVIDENT
A computer-generated mind map that identifies a main idea that contributes to or impedes joy in work is not provided.
APPROACHING COMPETENCE
A computer-generated mind map that identifies a main idea that contributes to or impedes joy in work is provided, but it does not include all of the given factors. Or any of the factors submitted do not logically contribute to or impede joy in the workplace.
COMPETENT
The computer-generated mind map that identifies a main idea that contributes to or impedes joy in work includes all of the given factors, and all of the factors submitted logically contribute to or impede joy in the workplace.
B:FORCE FIELD ANALYSIS
NOT EVIDENT
A force field analysis is not provided.
APPROACHING COMPETENCE
A force field analysis is provided, but it is not in the attached template. Or the force field analysis is missing 1 or more of the given components. Or the recommendation of a strategy is not relevant to the “IHI Framework for Improving Joy in Work,” or 1 or more of the identified forces would not logically affect the recommendation. Or the “Facilitating Forces Total Score”, “Restraining Forces Total Score”, or the “Force Field Analysis Total Score” is calculated incorrectly based on the instructions provided in the template.
COMPETENT
A complete force field analysis is provided using the attached template. The force field analysis includes all of the given components. The recommendation of a strategy is relevant to the “IHI Framework for Improving Joy in Work,” and all of the identified forces logically affect the recommendation. The “Facilitating Forces Total Score”, the “Restraining Forces Total Score”, and the “Force Field Analysis Total Score” are all calculated correctly based on the instructions provided in the template.
C1:DIFFICULT WORKPLACE SITUATIONS
NOT EVIDENT
A description of how advanced professional nurses can manage difficult workplace situations using social and emotional intelligence power skills is not provided.
APPROACHING COMPETENCE
The description does not address how advanced professional nurses can manage difficult workplace situations using each of the given social and emotional intelligence power skills. Or 1 or more of the methods described for using the power skills would not logically resolve difficult workplace situations. Or the description is not supported by scholarly sources.
COMPETENT
The description addresses how advanced professional nurses can manage difficult workplace situations using each of the given social and emotional intelligence power skills. All of the methods described for using the power skills logically resolve difficult workplace situations. The description is supported by scholarly sources.
C2:POWER SKILLS
NOT EVIDENT
A description of how the candidate, as an advanced professional nurse, would use the social and emotional intelligence power skills in the workplace is not provided.
APPROACHING COMPETENCE
The description does not address how the candidate, as an advanced professional nurse, would use 2 of the social and emotional intelligence power skills to achieve each of the given results in the workplace. Or 1 or more of the described methods of applying the power skills would not logically achieve the given results for an advanced professional nurse.
COMPETENT
The description addresses how the candidate, as an advanced professional nurse, would use 2 of the social and emotional intelligence power skills to achieve all of the given results in the workplace. All of the described methods of applying the power skills would logically achieve the given results for an advanced professional nurse.
C3:FOUR STEPS
NOT EVIDENT
A discussion of how the candidate, as an advanced professional nurse leader, would implement the 4 steps of the “IHI Framework for Improving Joy in Work” in the workplace is not provided.
APPROACHING COMPETENCE
The discussion of how the candidate, as an advanced professional nurse leader, would implement the 4 steps of the “IHI Framework for Improving Joy in Work” in the workplace does not include 1 strategy for each of the four steps. Or 1 or more of the strategies discussed are not logical for implementing the step in the workplace.
COMPETENT
The discussion of how the candidate, as an advanced professional nurse leader, would implement the 4 steps of the “IHI Framework for Improving Joy in Work” in the workplace includes 1 strategy for each of the four steps. All of the strategies discussed are logical for implementing the step in the workplace.
C4:SCHOLARLY SOURCES
NOT EVIDENT
The reflection paper does not include any scholarly sources.
APPROACHING COMPETENCE
The reflection paper includes 1–2 scholarly sources.
COMPETENT
The reflection paper includes 3 or more scholarly sources.
D:SOURCES
NOT EVIDENT
The submission does not include both in-text citations and a reference list for sources that are quoted, paraphrased, or summarized.
APPROACHING COMPETENCE
The submission includes in-text citations for sources that are quoted, paraphrased, or summarized and a reference list; however, the citations or reference list is incomplete or inaccurate.
COMPETENT
The submission includes in-text citations for sources that are properly quoted, paraphrased, or summarized and a reference list that accurately identifies the author, date, title, and source location as available.
E:PROFESSIONAL COMMUNICATION
NOT EVIDENT
Content is unstructured, is disjointed, or contains pervasive errors in mechanics, usage, or grammar. Vocabulary or tone is unprofessional or distracts from the topic.
APPROACHING COMPETENCE
Content is poorly organized, is difficult to follow, or contains errors in mechanics, usage, or grammar that cause confusion. Terminology is misused or ineffective.
COMPETENT
Content reflects attention to detail, is organized, and focuses on the main ideas as prescribed in the task or chosen by the candidate. Terminology is pertinent, is used correctly, and effectively conveys the intended meaning. Mechanics, usage, and grammar promote accurate interpretation and understanding.
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