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It is much less expensive to keep the customers you already have compared to trying to gain new ones. Therefore, earning customer loyalty is essential for any busine Initial Post:
For this discussion, we will discuss customer loyalty.
Part 1 – Share two (2) of the businesses that have earned YOUR loyalty. Describe what products or services they offer and describe in depth how each of them earned your loyalty as a customer SPECIFICALLY. Write at least four (4) sentences per business.
Part 2 – Google for best practices in earning customer loyalty. Select at least two (2) strategies that you think are useful for a current business. Write at least three (3) sentences per strategy. Cite your sources appropriately in the text and in references at the bottom of the message using APA 7th edition Download APA 7th edition.
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