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Research Guide: This can guide your process, but adapt to the program/agency you are visiting)
Provide an overview and description of the program
How did they manage during the pandemic, what adjustments did they have to make in providing services, where are they now in the provision of services.
History of the program or agency- how and when it was started
Their Mission and Vision (Agencies have statements regarding this), Any particular program philosophy?
Admission criteria for new clients- any exclusionary criteria (violence, age, recent hospitalization, homelessness etc.)
Agency or Program organizational structure and hierarchy (Administrators, Supervisors, Line Staff)
Staffing patterns- number and disciplines of staff providing services
Range of Services the identified program provides- be specific (What do they offer?)
New or Innovative Services? Evidence Based Practices? populations being served- Does the makeup of the staff reflect the populations served
Hours and Days providing services, and where services are provided (home, community, office,)
Funding Streams (City, State, Feds, Private)
Physical space (Welcoming, well maintained, security) in person/on-line photos
Outcomes- how do they measure success
Do they seem to meet the criteria for this type of program as laid out in the text, State of NY OMH,or SAMHSA?
Answer the ultimate question would you send your relative to this service provider? (Why?)
The program is: Peer Service
The provider is: Howie the Harp
Utilize YouTube interviews out Google services to answer the questions. Whatever can’t be found, please skip. Label each paragraph with the corresponding question.
Utilize in text citation.
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