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You need to take on a consultant’s
role and use the chosen organization in Task 1 for designing the change
management process and make an Oral Presentation on the same.
You must determine how the
organisation should respond to the change stimulus outlined in Task 1 and work
up a vision of what that change (and what success) would look like and the
expected benefits for the organisation. The concepts and ideas contained within
this vision should be represented in diagrammatic/pictorial format. Next, you
need to apply analytical tools and models to assess the readiness of the chosen
organisation to respond to the change stimulus. This may include reference to
the culture of the organisation, the strategy, the risks involved and the
organization’s risk appetite, and also internal and external factors and
stakeholders as discussed in Task 1. Further, you must critically evaluate at
least four different change management models (from Lewin’s Change Management
Model; McKinsey 7-S Model; Nudge Theory; The ADKAR Change Management Model;
Kübler-Ross Change Curve; Bridges’ Transition Model; Satir Change Model;
Kotter’s theory and Maurer 3 Levels of Resistance and Change Model; Deming
Cycle (PDCA)), giving the positive and negative features of each and choose the
appropriate model(s) and strategy for change management in the organization. You
will design the process for putting the change initiative in place giving a
description of the process, what needs to be implemented, who needs to carry
out the change and the timelines involved. In this process, it is necessary to
demonstrate a critical understanding of the role of leadership in applying the
appropriate change management model(s). Furthermore, you will design your own
monitoring and evaluating framework to be used for managing a change initiative
and critically discuss how this monitoring and evaluation framework can be used
to demonstrate that intended outputs and outcomes have been achieved.
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