You must write two letters – a complaint letter ( see figure 8-13 plus Letter Fo

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You must write two letters – a complaint letter ( see figure 8-13 plus Letter Format file) and an adjustment letter ( figure 8-14, 8-15, 8-16 plus Letter Format file). 
Please upload both letters (complaint and adjustment) as a single file .
Pay close attention to the details in the assignment prompt titled Letter1_Complaint_Adjustment10(1).pdf. 
Follow the letter format (full-block style) -see figure 7-10 and “Letter Format ” file. 
https://www.dropbox.com/sc/nw3s438008ebpxy/AADm4-EjgSH-A1PP72TJ6dqka

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