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Week 10 – Artificial Intelligence and Knowledge Management
This forum will be open until 4/7/24
Chapter 11 highlights how knowledge management systems are at the core of innovation and business process improvement. The knowledge management value chain, described in section 11.1 of the text, is the entire set of business processes developed in an organization to create, store, transfer, and apply knowledge assets.
Artificial Intelligence (AI) is an important and evolving component of knowledge management. AI includes such applications as robotics, language processing, deep learning, machine learning, expert systems and many other elements. The end of chapter case study highlights the many ways was that artificial intelligence is being used in self-driving cars.
The following video highlights 4 applications (trucking, shipping, humanoids, and pizza) of artificial intelligence and the benefits and challenges of this technology:
Will a robot take my job? Video Transcript – Will a robot take my job.docx
Watch the video & ponder these questions (answer as many as you can):
By doing a search of the Internet or by other research methods, find an example of a company or an industry that is using artificial intelligence technology to improve their business operations. Show examples of automation or robotics if utilized. Highlight the benefits and the challenges. Discuss in detail.
(Note: Post must contain at least 2 references and exceed 600 words not including the references in the word count; also submit at least 2 follow-up posts to this forum
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