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This design phase: evaluation should be focusing on the question, “why you choose this/these tools for Phase-1 identified issues”? Then you may list all the four items: What are the available IT and non-IT tools (options)? Analyze the pros and cons of all options(you may even create a table for this contrasting);. Set your own criteria for choosing suitable tools. Clearly define your criteria, for example, Time constraints: If you need to implement a solution quickly, options that require a lengthy setup may not be suitable. Budget constraints: Consider the financial implications of each option. Compatibility with existing KM (Knowledge Management) processes: Determine which tools best fit your current KM practices. Provide your recommendations for selecting tools and outline how they will be implemented. Include action plans, timelines, and considerations for both the short and long term.
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