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Research health programs offered by a healthcare organization in your area. Choose one specific health program from your research, Complete one of the cultural competency self-assessments listed here for that program in that organization. A mission statement that articulates its principles, rationale, and values for culturally and linguistically competent healthcare service delivery? If yes, what is the mission statement? 2. Policies and procedures for staff recruitment, hiring, and retention that will achieve the goal of a diverse and culturally competent workforce? If yes, describe them. 3. Position descriptions and personnel performance measures that include skill sets related to linguistic competence? If yes, describe them. 4. Policies and resources to support ongoing professional development and in-service training (at all levels) related to linguistic competence? If yes, describe them. 5. Policies, procedures, and fiscal planning to ensure the provision of translation and interpretation services? If yes, describe them. 6. Policies and procedures regarding the translation of patient consent forms, educational materials, and other information in formats that meet the literacy needs of patients? If yes, describe them. 7. Policies and procedures to evaluate the quality and appropriateness of interpretation and translation services? If yes, describe them. 8. Policies and procedures to periodically evaluate consumer and personnel satisfaction with interpretation and translation services that are provided? If yes, describe them. 9. Policies and resources that support community outreach initiatives to persons with limited English proficiency? If yes, describe them. 10. Policies and procedures to periodically review the current and emergent demographic trends for the geographic area served in order to determine interpretation and translation services needs? If yes, describe them. What surprised you about taking the self-assessment? Which recommendations would you make based on the results of the self-assessment?
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