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Instructions
Write two or emails:
1. The first email is a complaint from a customer explaining that the product that he purchased is not working and when he tried to contact the customer services via telephone, he waited for an hour, but no representative was available to talk to him.
2. The second email should be from a customer services officer as an answer, apologizing for what has happened and offering a couple of solutions.
Create the document in MSWORD
Use Times New Roman 12 pt. font.
The following information must appear, centered vertically and horizontally, on the first page (cover page) of your assignment:
COMM 2312: Technical and Professional Communication, Section 101
Submitted to Dr. Adel
By [insert your name and student followed by your student number in parentheses]
Assignment 2: Email of Complaint and Answer
The date
Begin the complaint email on page 2. It should be one page in length.
Begin the reply to the complaint letter on page 3. It should be one page in length.
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