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In June of 2016 tragedy struck Disney. A 2 year-old boy was snatched in the water in one of the park’s ponds and was killed. The story is listed below for your review:
Body of 2-year-old snatched by alligator at Walt Disney World found, Florida officials say – ABC7 Los Angeles
Imagine you are the Park Director and you’re out and about tending to guests and events going on and you get the call that an emergency has JUST happened.
Detail IN ORDER the steps that you would take to handle this crisis over the first 48 hours.
Consider steps to
lockdown the park
handle security
oversee chain of command
address the media
update staff
make provisions for the police to investigate
work with the family, staff, and any guests involved for grief
when would you re-open the park, or the area?
what changes would you make in the first 48 hours to instill a sense of security, concern, and caution?
This is an assignment to get you to think about how you would handle a crisis and in what order. Your paper should be a brief guideline as to how to handle this. Two pages should be sufficient to show thought and an outline for crisis management. You do not have to be wordy in your description. This is more about showing the steps and your thoughts. Detail the steps you would take, and in the proper order, to deal with this tragedy.
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